All purchases from funky-zulu.com are entitled to a 14-day money back guarantee.
If you are not happy with your purchase for any reason, you can return it to us within the first 14 days following your delivery date and we will offer you a full refund or exchange.
Returns will only be accepted if the item is unused, in the same condition that you received it, and with the original packaging.
Shipping charges on returned merchandise are at the customer’s expense and are non – refundable.
Note that additional duties and/or taxes will not be refunded. Neither will shipping costs.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange.
Refunds for returned merchandise will be made within 14 days of the return of the product, to the original purchaser’s credit card.
Exchanges will be shipped after inspection and approval. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
To make a return, please contact us by email at firstname.lastname@example.org
to notify us of the reason of your return. Please include your full name and order number as reference. Upon receipt of your email we will send you a Returns Authorization email including a Returns Address and Returns Code.